Edit Account

Display Order – indicates the display location of this account in the widget.

Name – the name of the person in this account who will be publicly displayed.

Footer Text – enter the text that will appear in the footer of the popup widget.

Role – The role of this account, such as “Support Agent” or “Manager”.

WhatsApp Number – the phone number connected to this account’s WhatsApp or WhatsApp Business.

Pre-filled Message – a custom message that will be pre-filled when you start a chat with this account.

PRO Account Image – an image representing this account.

PRO Always Available Online – Indicates whether this account should always be displayed as available, regardless of the business time settings.

PRO Offline Display – indicates whether this account is to be displayed even when offline.

PRO Working Hours – the days and hours when this account is available to receive messages.

PRO Vacation Mode – enables “vacation” mode for this account.

PRO Vacation Period – specifies the dates of the vacation period during which this account is unavailable and will not be displayed in the widget.